Mary Drumond

Mary Drumond

Mary has a passion for B2B SaaS Marketing and consumer behavior, and extensive experience in Marketing Research– specifically Customer Experience and Customer Experience Management. She has been the host of the popular Voices of CX podcast for 11 seasons and has interviewed some of the greatest marketers, authors and leaders in the market. Mary is a speaker, thought leader, and author. She has been featured on multiple outlets, podcasts, and publications as one of the rising voices in Marketing, CX, and Consumer Insights. Mary has served on the board of University of Georgia, Master’s in Market Research Program since 2019, is a marketing mentor at AMA, and a member of the prestigious CHIEF network. .

Articles By This Author

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Data as a Service for HUD: Neighborlytics
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Boosting Efficiency in the Housing Choice Voucher
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HUD meets SaaS: Exploring Software Solutions for

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